Certified Course

Certified Courses
Operations Team
FA110

Developing an Efficient Financial Aid Office

This course provides a blueprint for running an effective financial aid office in an educational institution. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid (SFA) compliance audit and alerted to the most common triggers for Department of Education Program Reviews.

Course Rating
Course Testimonials
Course Structure
Course Objectives
Performance Group
Certification Credits

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In conjunction with the Kentucky Community and Technical College System, MaxKnowledge has been honored by the 1EdTech Consortium as a Learning Impact Award Finalist for scaling pedagogical knowledge and practice through evidence-based technology.

MaxKnowledge Founder & CEO, Dr. Amir Moghadam, has been named as one of Career College Central's top 12 innovators leaping forward with ideas that have influenced the career education realm.

MaxKnowledge Chief Learning Officer, Tarlon Moghadam, has been named as one of Career Education Review's top 20 leaders changing career education.

In collaboration with the Universal Technical Institute, an independent evaluation study by the ROI Institute® proved the ROI of MaxKnowledge employee training on student retention to be over 500%.

MaxKnowledge leadership development courses are sponsored by Harvard Business Publishing and feature content from Harvard ManageMentor®.

Performance Group

This course provides you with a lifelong peer-to-peer learning opportunity through a specific Performance Group created within the Career Ed Lounge, a learning community of career education professionals. This allows you to learn and share with your peers at any time you want, even after you complete the course.

Go to the Performance Group for this Course

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Course Testimonials

"This course has enhanced my knowledge of financial aid and helped to improve my perceptions of the entire financial aid process from the application stage through the delivery of service to the students."

"This course has reinforced our financial aid policies & procedures."

"I think this course was very helpful and touched on topics that our campus deals with daily."

"This is a must to everybody involved in FSA administration."

"I thought the content was well organized and comprehensive. "

"I was very pleased with both the content and the presentation. I will certainly encourage others to capitalize on it."

"It was a great course to learn about financial aid."

"It was very well organized! Nicely done! "

"It is a very well structured course and very useful for the established purpose."

"I think the course content is very appropriate for FA Administrators. "

"I really love and appreciate the opportunity to refresh my knowledge and learn new ways of teaching and learning at the same time. This program is well worth the time and effort. i definitely would recommend this program to anyone who would like to receive extended education and certifications. for higher education"

Course Objectives

Module 1: Timeliness, Accuracy & Service

Inform contacts provided by the Admission Office with complete information on opportunities for Financial Aid.
Process applications and documents in a timely manner.
Remove obstacles for a student not only enrolling in your institution, but completing the program and becoming a supportive alumni.

Module 2: Business Office Processing

Identify the requirements and procedures necessary to obtain funds awarded to your students.
Common Origination and Disbursement (COD) documents.
Calculate the Return of Title IV (R2T4) funds.

Module 3: Reports and Notifications

Describe the changes that require Department notification and approval or just notification.
Recognize the actions that may trigger a Program Review.
Determine the major Fiscal Reports required for compliance with Federal Student Aid regulations.

Module 4: Student Financial Aid (SFA) Compliance Audits

Assess the distinctions between Compliance Audits and Financial Statement Audits.
Recognize when and where you have to conduct these audits.
Identify who can conduct these audits.
Determine appropriate remedies for problems uncovered in these audits.

Course Structure

Course Format

Can Start Anytime
Self-paced (within course enrollment timeframe)
4 Hours of Activities

Completion Requirements

Study Course Content
Pass ALL Required Quizzes

Digital Badge & Certificate of Completion

4 Hours of Continuing Education
Awarded upon successful completion of course

Course Rating

Certification Credits

This course provides a Certificate of Completion with 4 hours of continuing education credits.
This course provides credit toward the Certified Higher Education Professional (CHEP) credential in the following specialization area(s):
- CHEP in Campus Operations
This course provides credit toward the continuing education requirements for CHEPs in all areas of specialization.

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