Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
In conjunction with the Kentucky Community and Technical College System, MaxKnowledge has been honored by the 1EdTech Consortium as a Learning Impact Award Finalist for scaling pedagogical knowledge and practice through evidence-based technology.
MaxKnowledge Founder & CEO, Dr. Amir Moghadam, has been named as one of Career College Central's top 12 innovators leaping forward with ideas that have influenced the career education realm.
MaxKnowledge Chief Learning Officer, Tarlon Moghadam, has been named as one of Career Education Review's top 20 leaders changing career education.
In collaboration with the Universal Technical Institute, an independent evaluation study by the ROI Institute® proved the ROI of MaxKnowledge employee training on student retention to be over 500%.
MaxKnowledge leadership development courses are sponsored by Harvard Business Publishing and feature content from Harvard ManageMentor®.
This course provides you with a lifelong peer-to-peer learning opportunity through a specific Performance Group created within the Career Ed Lounge, a learning community of career education professionals. This allows you to learn and share with your peers at any time you want, even after you complete the course.
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"It was a good refresher for me. Thanks!"
"This is a very useful course, I can use this daily"
"Excellent content that is readily applicable to the real world / work situations encountered daily. "
"I enjoyed having the opportunity to learn from real-world experiences and situations of other managers. As a new manager, I appreciated hearing different scenarios within various workplaces, and how that effective manager went about resolving issues or providing feedback for the good of the team."
"I really enjoyed the videos and speaker's perspectives."
"Taking this course helped me to understand the importance of advance planning when giving and receiving feedback. Learning the tips on how to stay open during a feedback session will help me move forward by learning, growing and changing in a positive direction. Thank you for chunking the information into small, manageable sections and for using real stories from global business leaders!"
Give effective feedback when it is appropriate.
Receive feedback and act on it.
Identify strategies for resolving feedback breakdowns.
Respond to critical feedback.
Can Start Anytime
Self-paced (within course enrollment timeframe)
4 Hours of Activities
Study Course Content
Pass ALL Required Quizzes
Digital Badge & Certificate of Completion
4 Hours of Continuing Education
Awarded upon successful completion of course
This course provides a Certificate of Completion with 4 hours of continuing education credits.
This course provides credit toward the Certified Higher Education Professional (CHEP) credential in the following specialization area(s):
CHEP in Admissions
CHEP in Campus Operations
CHEP in Career Services
CHEP in Leadership
This course provides credit toward the continuing education requirements for CHEPs in all areas of specialization.