RT101 - Improving Retention through Timely Intervention

Facilitator: Loren Kroh

How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.


 

Facilitator Bios


Loren Kroh

Loren is the Co-Founder and President of Corvus, LLC, a company committed to improving student success rates at career colleges. Prior to Corvus, he was the President/CEO of Bradley Academy, a school that he owned and operated for 15 years and successfully sold to Education Management Corporation (Art Institutes). Utilizing his 25 years experience in the proprietary school business, Loren has developed a unique student retention intervention system (GradMax) in collaboration with a team of organizational development experts. The GradMax system continues to help Bradley Academy to achieve 92-95% quarter-to-quarter retention rates.

Loren serves on the Board of Directors of several career colleges and has served on the Small College Advisory Council of the Career College Association. He is frequently invited to speak at proprietary school association meetings and has been active in community work, serving as the Chair of the York County Chamber of Commerce and as a board member for the York County Economic Development Corporation and the York County Alliance for Learning. Loren holds an MBA degree from the University of Chicago and a bachelor's degree in Economics from Bucknell University.

Course Format


Course Structure

  • Can Start Anytime
  • Modular Structure (with online content, quizzes and forums)
  • Self-paced (within course enrollment timeframe)
  • Faculty Support (facilitator/coach)

Course Length

  • 4 Modules
  • 4 Hours of Activities (about 1 hour per module)
  • 4 Weeks to Complete the Course (1 module/week)
  • Can Finish Faster

Completion Requirements

  • Study All Modules
  • Participate in Module Forum Discussions *
  • Achieve 70% on Module Quizzes
  • Achieve 70% on Final Quiz (one attempt only)
  • Complete Online Course Survey

* You are required to participate in at least one of the module forums. We will assess the level of your discussion activity in the forum(s) in which you participate and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Course Outline


Module 1: Retention Basics

  • The Importance of Retention
  • The Meaning of Retention
  • Measuring Retention
  • Facts and Myths
  • Expectations and Satisfaction
  • Responsibility for Retention

Module 2: Understanding Attrition

  • Stress and Attrition
  • General Adaptation Syndrome (GAS)
  • Power of the Paradigm
  • School Based Stressors
  • School Commitment

Module 3: The Dynamics of Intervention

  • Timing is Everything
  • Identifying At-Risk Students
  • Intervention Techniques
  • Intervention Cycle
  • Stages of the Intervention Process

Module 4: Building Your Retention Program

  • Structuring the Program
  • School Culture
  • The Right Start
  • The Classroom/Instructor
  • Basic Student Services
  • Communication Tools
  • Evaluation Tools
  • Student Success Programs
  • Other Student Programs
  • Faculty/Staff Development

Certificate/CEUs


Completion of this Course:

  • Certificate of Completion
  • 4 Hours of Continuing Education

Completion of Three Courses:

  • Certificate of Knowledge in Student Retention
  • Eligible for MaxPrize*

*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.

How to Enroll

  1. Buy Enrollment Keys

  2. Enter an enrollment key in the field above.

  3. Click "Enroll".

Retention Courses

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

ED102 - Student Retention Methods for Career College Instructors

Enrollment Keys

Enrollment Keys are required to access our online courses. You can buy as many keys as you need. Each key allows one person to take any one course. Volume discounts are available... More

Course Catalog