What participants are saying about this course...

Very informative and I enjoyed the interaction with the other participants.

This was the best online CE course I have ever taken. I plan on requiring that three of my staff people take it in '09. Very well done.

Great course, I look forward to taking some other courses like this.

I love the print friendly version of the materials - very good stuff. Well organized & concise.

I really enjoyed the discussion forums -- I found those particularly stimulating. It was a good venue to review my plans and compare them to others.

Course Structure

• Can Start Anytime
• Self-paced (within course enrollment timeframe)
• Faculty Support (facilitator/coach)

Course Length

• 4 Hours of Activities
• 4 Weeks to Complete the Course
• Can Finish Faster

Completion Requirements

• Study Course Content
• Participate in Forum Discussions *
• Achieve 70% on Final Quiz (one attempt only)
• Complete Online Course Survey

* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Module 1: Retention Basics

• Determine the importance of retention, assess its impact on different constituencies and relay the message that retention is the responsibility of all school associates.
• Differentiate among methods for measuring and monitoring retention rates.
• Discern fact from myth about retention practices and align your institution's retention efforts to the expectations of your students.

Module 2: Understanding Attrition

• Recognize how students react to stress including the stages of the General Adaptation Syndrome.
• Utilize the paradigm effect to help modify student behavior and introduce practices to improve students' perceptions of themselves, school, and workplace success.
• Examine how school commitment affects academic stagnation, academic erosion and student persistence.

Module 3: The Dynamics of Intervention

• Improve ways of identifying at-risk students.
• Use the survey and vertical probe techniques to help determine student issues.
• Describe the intervention cycle and apply the eight stage intervention process.

Module 4: Building Your Retention Program

• Assess your institution's retention related practices.
• Identify and implement strategies that yield improved retention rates and build on student success.
• Initiate an effective and communication-based retention improvement program that involves all departments within the institution.

Completion of this Course:

• Certificate of Completion
• 4 Hours of Continuing Education

Completion of Three Courses:

• Certificate of Knowledge in Student Retention
• Eligible for MaxPrize*

*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.

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