Supervisory Skills

SU101 - Recognizing Different Management Styles

Situations you encounter at work vary. Should you behave the same way in each situation? Probably not. It's possible to adjust your behavior to be more effective without changing who you are. In this tutorial, we discuss styles that can be effective when dealing with a variety of work situations. Take Tutorial

SU102 - Supervising & Managing Different Employee Types

Each of your employees is a unique individual. Nonetheless, your employees do have characteristic preferences and behaviors that make them similar to other people. These similarities can be used to group employees into type categories, or "types." In this tutorial, we'll discuss four types: Analytical, Amiable, Expressive, and Driver. Take Tutorial

SU103 - Identifying Basic Leadership Functions

What constitutes good leadership has been a subject of debate for centuries. We usually label leadership "good" or "effective" when it moves people to a place in which both they and those who depend upon them are genuinely better off. Good leaders accomplish this without trampling on the rights of others. This tutorial discusses three basic functions that leaders perform to produce movement and change. Take Tutorial

SU104 - Developing Basic Leadership Qualities & Skills

Many researchers have tried to identify leadership qualities. While there seems to be no one leadership type of personality, qualities common to many leaders have been identified. This tutorial discusses the personal qualities and skills one must possess or develop to become an effective leader. Take Tutorial

SU105 - Role, Responsibility, Authority and Accountability

Managers perform many supervisory roles in the workplace. Underlying those roles are three key components to effective supervision: responsibility, authority and accountability. This tutorial examines some common myths about the roles of the manager and, in concert with the key components, presents both good practices and practices to avoid when supervising others. Take Tutorial

SU106 - How To Delegate Effectively

Delegation is about empowering employees to act and make decisions. When you delegate, you are assigning authority, responsibility, and accountability. Managers and supervisors who delegate effectively will always accomplish more than those who try to do all-important activities themselves. This tutorial discusses the important steps required for effective delegation. Take Tutorial