ML102 - Empowering Your Team


Teambuilding is so much more than encouraging team members to work together toward a common goal. Empowering your team requires effective leadership on your part. This course addresses crucial aspects of team dynamics and provides useful suggestions for leading a productive and diverse team. Special emphasis is placed on measures for improving team performance, managing conflict, promoting interdependence and collaboration among team members, coaching virtual teams, and fostering an inclusive team environment that leverages the advantages diversity has to offer. Useful for all career school managers, this course will help you build your team leadership skills and create a strong foundation for team success.

This course is sponsored by Harvard Business Publishing and features material from Harvard ManageMentor ®

This course is closed for new enrollments at this time.

Course Reviews

Course Rating
"ML102 provides an excellent training base, setting the stage with proven management techniques and leadership philosophies followed by more contemporary themes, such as working with virtual teams and leveraging diversity. Learning to lead with this firm management base will allow career college administrators and leaders to confidently drive day-to-day operations and produce successful team outcomes. Embracing the concepts in this course is appropriate for departmental directors and campus presidents as well as corporate executives responsible for multiple locations in a career college system. As a campus executive director who eventually became president of a regionally accredited multi-campus operation, ML102 would have been on my continuing education course list."
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Course Structure

Course Format

  • Can Start Anytime
  • Self-paced (within course enrollment timeframe)
  • Faculty Support (facilitator/coach)

Course Length

  • 4 Hours of Activities
  • 4 Weeks to Complete the Course
  • Can Finish Faster

Completion Requirements

  • Study Course Content
  • Participate in Forum Discussions *
  • Pass ALL Required Quizzes
  • Complete Online Course Survey

* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Technology Requirements

  • A Web browser with JavaScript and cookies enabled
  • Adobe Flash Player
  • Speakers or headphones

Course Objectives

Module 1:

  • Diagnose common problems that can impede team progress.
  • Take corrective measures to remove team problems and improve performance.
  • Resolve team conflicts.
  • Promote interdependence within teams.
  • Improve your team leadership skills.

Module 2:

  • Evaluate whether you should establish a team.
  • Form a productive team.
  • Launch a team effort effectively.
  • Lead your team skillfully.
  • Assess your team's performance.

Module 3:

  • Understand the benefits and challenges of virtual teams.
  • Create a strong foundation so that success is ensured.
  • Build a virtual community that promotes collaboration and ongoing communication.
  • Coach a team that you can't see.
  • Utilize technology to keep a virtual team organized, motivated, and productive.

Module 4:

  • Understand the unique value and challenges that come with a diverse workforce.
  • Manage diversity-related conflicts in your team.
  • Foster an inclusive work environment.
  • Leverage the advantages that diversity offers.
  • Recruit and retain diverse talent.
  • Communicate effectively with employees, partners, and customers from other cultures.


Completion of this Course:

  • Certificate of Completion
  • 4 Hours of Continuing Education

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How to Enroll

  1. Buy Enrollment Keys

  2. Enter an enrollment key in the field above.

  3. Click "Enroll".