ML145 - Process Improvement
Facilitator: Dr. Eric Goodman
In this course, you will learn what business processes are, why improving them is essential, and how to carry out a business process improvement (BPI) initiative.
Course Reviews
Course Structure
Course Format
- Can Start Anytime
- Self-paced (within course enrollment timeframe)
- Faculty Support (facilitator/coach)
Course Length
- 4 Hours of Activities
- 4 Weeks to Complete the Course
- Can Finish Faster
Completion Requirements
- Study Course Content
- Participate in Forum Discussions *
- Pass ALL Required Quizzes
- Complete Online Course Survey
* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.
Technology Requirements
- A Web browser with JavaScript and cookies enabled
- Adobe Flash Player
- Speakers or headphones
Course Objectives
Process Improvement
- Understand the importance and benefits of business process improvement (BPI).
- Plan a BPI initiative.
- Analyze and redesign a current process that needs improvement.
- Obtain the resources needed to change a process.
- Implement a redesigned process.
- Continually improve your business processes.
Certificate/CEUs
Completion of this Course:
- Certificate of Completion
- 4 Hours of Continuing Education
How to Enroll
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Enter an enrollment key in the field above.
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Click "Enroll".




