ML145 - Process Improvement

Facilitator: Dr. Eric Goodman

In this course, you will learn what business processes are, why improving them is essential, and how to carry out a business process improvement (BPI) initiative.

This course is sponsored by Harvard Business Publishing and features material from Harvard ManageMentor ®



 

Course Structure


Course Format

  • Can Start Anytime
  • Self-paced (within course enrollment timeframe)
  • Faculty Support (facilitator/coach)

Course Length

  • 4 Hours of Activities
  • 4 Weeks to Complete the Course
  • Can Finish Faster

Completion Requirements

  • Study Course Content
  • Participate in Forum Discussions *
  • Pass ALL Required Quizzes
  • Complete Online Course Survey

* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Technology Requirements

  • A Web browser with JavaScript and cookies enabled
  • Adobe Flash Player
  • Speakers or headphones

Course Objectives


Process Improvement

  • Understand the importance and benefits of business process improvement (BPI).
  • Plan a BPI initiative.
  • Analyze and redesign a current process that needs improvement.
  • Obtain the resources needed to change a process.
  • Implement a redesigned process.
  • Continually improve your business processes.

Certificate/CEUs


Completion of this Course:

  • Certificate of Completion
  • 4 Hours of Continuing Education

How to Enroll

  1. Buy Enrollment Keys

  2. Enter an enrollment key in the field above.

  3. Click "Enroll".

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