FA120 - Default Prevention: A State of Mind
Facilitators: Mary Lyn Hammer and Diana Mateer
This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.
Course Reviews
Financial Aid Performance Group in The Lounge
Testimonials:
Very beneficial and gave me ideas I can really use!
Very educational!
Great material covered in this course.
Thank you. It was very helpful and I enjoyed being a part of the forums to read what other schools are doing for Default Prevention.
It was a great learning experience.
Course Structure
Course Format
- Can Start Anytime
- Self-paced (within course enrollment timeframe)
- Faculty Support (facilitator/coach)
Course Length
- 4 Hours of Activities
- 4 Weeks to Complete the Course
- Can Finish Faster
Completion Requirements
- Study Course Content
- Participate in Forum Discussions *
- Pass ALL Required Quizzes
- Complete Online Course Survey
* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.
Technology Requirements
- A Web browser with JavaScript and cookies enabled
- Adobe Flash Player
- Speakers or headphones
Course Objectives
Module 1: When the Student Arrives
- Identify several ways to make student loan borrowers more accountable.
- Develop a strategy to involve all staff members and departments in default prevention.
Module 2: Effective Borrower Communication
- Create opportunities to obtain accurate borrower contact and reference information.
- Develop strategies to build positive relationships with borrowers.
Module 3: Effective Borrower Education
- Evaluate the effectiveness of your Entrance and Exit Interviews.
- Describe the importance of correct In-school Deferment processing.
Module 4: When the Student Leaves
- Identify the four student loan payment plans and understand their advantages and disadvantages.
- Assess the impact of loan merging consolidation.
- Identify several ways in which a borrower can avoid delinquency and default.
Certificate/CEUs
Completion of this Course:
- Certificate of Completion
- 4 Hours of Continuing Education
How to Enroll
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Enter an enrollment key in the field above.
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Click "Enroll".



