ML120 - Feedback Skills
Facilitator: Jay Hollowell
Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
Course Reviews
Management Performance Group in The Lounge
Testimonials:
It was a good refresher for me. Thanks!
This is a very useful course, I can use this daily
Course Structure
Course Format
- Can Start Anytime
- Self-paced (within course enrollment timeframe)
- Faculty Support (facilitator/coach)
Course Length
- 4 Hours of Activities
- 4 Weeks to Complete the Course
- Can Finish Faster
Completion Requirements
- Study Course Content
- Participate in Forum Discussions *
- Pass ALL Required Quizzes
- Complete Online Course Survey
* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.
Technology Requirements
- A Web browser with JavaScript and cookies enabled
- Adobe Flash Player
- Speakers or headphones
Course Objectives
Feedback Skills
- Use informal performance assessments and feedback as part of your regular interactions with your employees.
- Prepare for a formal performance meeting with a direct report.
- Document a performance meeting.
- Create a development plan with the employee.
Certificate/CEUs
Completion of this Course:
- Certificate of Completion
- 4 Hours of Continuing Education
How to Enroll
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Enter an enrollment key in the field above.
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Click "Enroll".
