AD108 - Best Practices in an Ethical Enrollment Process

Course Rating

Admissions Performance Group in The Lounge

Testimonials:

I found a lot of helpful points for improving myself as an admissions representative. It was nice to take this course and remind me of what I do and why.

Excellent online course to enhance admissions skills and stay updated.

I really liked the structure. I think all admissions staff should take this course!

Great course! We all need more courses about ethics and interpersonal skills.

Course Format

• Can Start Anytime
• Self-paced (within course enrollment timeframe)
• Faculty Support (facilitator/coach)

Course Length

• 4 Hours of Activities
• 4 Weeks to Complete the Course
• Can Finish Faster

Completion Requirements

• Study Course Content
• Participate in Forum Discussions *
• Pass ALL Required Quizzes
• Complete Online Course Survey

* You are required to participate in the course forum. We will assess the level of your discussion activity in the forum and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Technology Requirements

• A Web browser with JavaScript and cookies enabled
• Adobe Flash Player
• Speakers or headphones

Module 1: Charting a New Course

• Explore history and effectiveness of processes used in admissions.
• Identify the changing needs of today's students.
• Articulate the benefits of a framework.
• Review components of an ethical enrollment process.
• Discuss methods to build meaningful relationships with students.
• Consider ethical components to add to your process.

Module 2: Diving In: Exploring the Prospective Student's Environment

• Define the prospect's environment.
• Identify tools to gather information.
• Recognize typical challenges to enrollment.
• Discover how to maintain the framework for an ethical enrollment process.

Module 3: Releasing the Anchor: Improving Resourcefulness

• Identify techniques to address common challenges to enrollment.
• Build resources to expand options.
• Recognize the difference between attributes and benefits.
• Define the impact of seeking agreement.

Module 4: Staying the Course: Planning for Success

• Identify best practices in presenting tuition and financial options.
• Develop skills to support prospective students.
• Identify tools for decision making.
• Explore methods to earn more referrals.
• Define best practices for follow-up.

Completion of this Course:

• Certificate of Completion
• 4 Hours of Continuing Education

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