Mary Jefferson

Mary is Vice President of Education Excellence, a consulting firm that works exclusively with career schools. With over 25 years business management experience, her career education experience spans over 10 years and includes Instructor, Program Chair, Dean/Faculty Manager, Director of Student Records, Director of Education, and Campus Director. She routinely achieved above 90% student satisfaction ratings which helped in achieving high retention and completion rates. Mary's experience includes school populations from 100 to 2400 in both single and multi-campus settings.

Mary's consulting work includes start-up schools, operations management, faculty hiring and development, student retention strategies, and regulatory compliance. She has served as the Financial Aid and Management expert for reaccreditation evaluations. Her career training background includes acting as a management development coordinator for NASA. Mary has a B.A. in English from Colorado State University and completed coursework for an M.A. in Organizational Management from the University of Phoenix. She has also completed Education Therapy courses at the University of California-Berkeley.

Course Structure

• Can Start Anytime
• Modular Structure (with online content, quizzes and forums)
• Self-paced (within course enrollment timeframe)
• Faculty Support (facilitator/coach)

Course Length

• 4 Modules
• 4 Hours of Activities (about 1 hour per module)
• 4 Weeks to Complete the Course (1 module/week)
• Can Finish Faster

Completion Requirements

• Study All Modules
• Participate in Module Forum Discussions *
• Achieve 70% on Module Quizzes
• Achieve 70% on Final Quiz (one attempt only)
• Complete Online Course Survey

* You are required to participate in at least one of the module forums. We will assess the level of your discussion activity in the forum(s) in which you participate and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Module 1: Retention Starts in Admissions

• Determining Traits of Your Successful Students
• Applicant Qualification Checklists and Self Checks
• Effective Use of Qualification Tools
• Your Process Affects Success
• Measuring Results

Module 2: Orientation and Mentoring Affects Retention

• Importance of Orientation
• Effective Orientation Programs
• Importance of Mentoring
• Formal Mentoring
• Informal Mentoring

Module 3: School Involvement Affects Retention

• Importance of Academic and Social Integration
• Social Integration
• Academic Integration
• Timely Intervention
• Fabulous Graduations

Module 4: Integrated Career Services Affects Retention

• Employment Skills Training
• Getting Ready for the Job
• Clarifying Goals and Values
• Understanding Strengths and Weaknesses
• Knowing About Job Opportunities
• Summary

Completion of this Course:

• Certificate of Completion
• 4 Hours of Continuing Education

Completion of Three Courses:

• Certificate of Knowledge in Student Retention
• Eligible for MaxPrize*

*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.

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