OP101 - Career School Operations Management
Facilitator: Dr. Robert Roehrich
Operations management is the lifeblood of a career school. Too often school leaders and managers focus on marketing efforts while ignoring the impact of operational effectiveness on the viability and profitability of the institution. Through effective operations management, you can position your school to achieve superior performance and differentiate it from the competition. This course discusses the operational functions and processes essential to successful school operations.
Facilitator Bios
Dr. Robert Roehrich
Dr. Roehrich is currently the System Vice President of the Enhanced Learning Solutions Group at National American University. His previous management positions include: executive vice president of the Colorado School of Professional Psychology, president/chancellor of Colorado Technical University, president/CEO of Concorde Career Colleges, Inc., and vice-president of academic affairs for DeVry, Inc. His contract positions include serving as the director of corporate training for Corinthian Colleges, Inc., and as an adjunct faculty member for the Center for Creative Leadership in Colorado Springs.
Dr. Roehrich earned his Ph.D. in Vocational-Technical Education with an emphasis on Two-Year Institutions and Higher Education Administration from The Ohio State University, Columbus. His M.S. and B.A. degrees are in Industrial Arts and Technology and Industrial Education respectively. He started his educational career as a college instructor and has 28 years of experience in the field. Dr. Roehrich has a strong passion for improving the performance of career school operations through the application of quality assurance and a focus on customer service.
Course Format
Course Structure
- Can Start Anytime
- Modular Structure (with online content, quizzes and forums)
- Self-paced (within course enrollment timeframe)
- Faculty Support (facilitator/coach)
Course Length
- 4 Modules
- 4 Hours of Activities (about 1 hour per module)
- 4 Weeks to Complete the Course (1 module/week)
- Can Finish Faster
Completion Requirements
- Study All Modules
- Participate in Module Forum Discussions *
- Achieve 70% on Module Quizzes
- Achieve 70% on Final Quiz (one attempt only)
- Complete Online Course Survey
* You are required to participate in at least one of the module forums. We will assess the level of your discussion activity in the forum(s) in which you participate and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.
Course Outline
Module 1: Operations Management Overview
- Introduction
- Career Schools as Operations Entities
- Management Accountabilities
- Educational Delivery System
Module 2: Control, Coordination & Planning
- Introduction
- The Control Function
- The Coordination Function
- The Planning Function
- Operations Priorities
- Interfacing Strategy with Operations
- Summary
Module 3: Financial Management
- Introduction
- Cash Flow
- Business Factors Affecting Cash Flow
- Operational Issues Affecting Cash Flow
- Strategies for Enhancing Cash Flow
- Summary
Module 4: Human Resource Management
- Introduction
- Works Systems
- Performance Measurement Systems
- Learning and Motivation
- Well-Being and Satisfaction
- Summary
Certificate/CEUs
Completion of this Course:
- Certificate of Completion
- 4 Hours of Continuing Education
Completion of Three Courses:
- Certificate of Knowledge in Career College Management
- Eligible for MaxPrize*
*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.
How to Enroll
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Enter an enrollment key in the field above.
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Click "Enroll".



