Chyrl Ayers

Chyrl is a founding partner and Vice President/Chief Operating Officer of Global Financial Aid Services, Inc., one of the nation's largest financial aid service providers. She has specialized in the administration of Title IV Programs in the post-secondary education industry for the past 18 years. Chyrl started in the Career College field as Director of Financial Aid for a chain of ten colleges and moved up through the corporation, ultimately serving as Corporate Director of Financial Aid. Prior to Global, Chyrl served as Director of College Operations for the Student Finance Service Center at Philips Colleges, Inc.

Chyrl is a highly respected member of the financial aid community and her approach to the administration of Title IV funds has and always will be to make sure the student comes first. She has served as co-chairman of the Program Committee for the Mississippi Association of Student Financial Aid Administrators and has presented topics on Title IV Administration for several State Associations of Private Postsecondary Schools and State Associations of Student Financial Aid Administrators.

David McGuffee

David is Executive Director of the Training & Consulting Division of Global Financial Aid Services, Inc., a financial aid service provider recognized for its leading position in the development of practices and procedures for the efficient administration of Title IV programs. David has been a part of the postsecondary education industry for over 17 years and previously served as Global's Director of Operations. Prior to joining Global, he served as Operations Manager of the Student Finance Service Center for a large Career College chain.

David has extensive experience in training and evaluation of financial aid administrators, supporting on-site DOE/OIG Program Reviews and yearly SFA Audits, performing Due Diligence Audits, and assisting in the completion of Applications for Approval to Participate in Title IV Programs. He has been a presenter for Title IV workshops for several State Associations of Private Postsecondary Schools and State Associations of Student Financial Aid Administrators. David holds a degree in Business from Western Illinois University.

Course Structure

• Can Start Anytime
• Modular Structure (with online content, quizzes and forums)
• Self-paced (within course enrollment timeframe)
• Faculty Support (facilitator/coach)

Course Length

• 4 Modules
• 4 Hours of Activities (about 1 hour per module)
• 4 Weeks to Complete the Course (1 module/week)
• Can Finish Faster

Completion Requirements

• Study All Modules
• Participate in Module Forum Discussions *
• Achieve 70% on Module Quizzes
• Achieve 70% on Final Quiz (one attempt only)
• Complete Online Course Survey

* You are required to participate in at least one of the module forums. We will assess the level of your discussion activity in the forum(s) in which you participate and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Module 1: Timeliness, Accuracy & Service

• FAFSA to ISIR
• ISIR to Award Letter
• Disbursements
• Award Repackaging
• Crossover & New Award Year Students
• Accuracy of File Processing
• Exceptional Customer Service
• Handling Customer Complaints

Module 2: Business Office Processing

• Common Origination and Disbursement
• Withdrawals & Graduates
• Exit Counseling
• Transfer Student Monitoring
• Title IV Credit Balance
• RT IV Calculation - Funds Earned vs. Unearned
• RT IV Calculation - Return of Funds

Module 3: Reports and Notifications

• Ownership
• Educational Programs
• Location and Accreditation
• Notifications Not Requiring Written Approval
• Program Review Triggers
• Fiscal Reports

Module 4: Student Financial Aid Audits

• Independent Audits
• Compliance Audits
• Financial Statement Audits
• 90/10 Rule
• Financial Aid Remedies
• Criminal Penalties

Completion of this Course:

• Certificate of Completion
• 4 Hours of Continuing Education

Completion of Two Courses:

• Certificate of Knowledge in Financial Aid Management
• Eligible for MaxPrize*

*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.

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