ED104 - Class Management Strategies for Career College Instructors
Facilitator: Patricia Scales
This course provides methods and techniques for managing students and class activities. We start by reviewing the steps instructors need to follow as they introduce a class to new students. We then discuss strategies to effectively deal with unfocused and challenging students. The course ends by describing common mistakes made by instructors and ways to avoid them.
Facilitator Bios
Patricia Scales
Patricia is a seasoned, award winning career college instructor. She was named the "Career College Association National Teacher of the Year" in 2001. Patricia has been a career educator for over 18 years. She currently serves as the Academic Coordinator for Brookstone College of Business and continues to be active in the classroom as a Business Instructor. In 2007, Patricia received the Brookstone President's Award. She is known for her strong expertise in effective classroom management, building student-teacher rapport, and student retention.
Patricia has a bachelor's degree in Business Education from North Carolina A&T State University and a master's degree in Business Education from the University of North Carolina at Greensboro. She is an active member of the North Carolina Business Education Association and the National Business Education Association. Patricia's favorite motto is, "A student doesn't care how much you know, until they know how much you care."
Course Format
Course Structure
- Can Start Anytime
- Modular Structure (with online content, quizzes and forums)
- Self-paced (within course enrollment timeframe)
- Faculty Support (facilitator/coach)
Course Length
- 4 Modules
- 4 Hours of Activities (about 1 hour per module)
- 4 Weeks to Complete the Course (1 module/week)
- Can Finish Faster
Completion Requirements
- Study All Modules
- Participate in Module Forum Discussions *
- Achieve 70% on Module Quizzes
- Achieve 70% on Final Quiz (one attempt only)
- Complete Online Course Survey
* You are required to participate in at least one of the module forums. We will assess the level of your discussion activity in the forum(s) in which you participate and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.
Course Outline
Module 1: Setting the Stage for Success
- Becoming an Instructional Delivery Expert
- Rationale for Learning
- Syllabus Steps
- Requirements and Expectations
- Psychomotor Learning Activity
- Basis of Course Evaluation
- Explanation of Course Procedures
- Handling Late or Missed Assignments
Module 2: Dealing with Unfocused Students
- Three Components of Student Management
- Unprepared Students
- Ready to Quit Students
- Blaming Others Students
- Apple Polishing Students
- Inattentive Students
- Center Stage Students
Module 3: Dealing with Challenging Students
- Student Monitoring
- Understanding Student Behavior
- Silent Students
- Angry Students
- Cheating Students
- Making the Hard Call
Module 4: Common Instructor Mistakes
- Why Instructor Mistakes Occur
- Creating an Instructor Image
- Managing a Class
- New Instructor Worries
- Striving for Solutions
Certificate/CEUs
Completion of this Course:
- Certificate of Completion
- 4 Hours of Continuing Education
Completion of Three Courses:
- Certificate of Knowledge in Career College Teaching
- Eligible for MaxPrize*
*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.
How to Enroll
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Enter an enrollment key in the field above.
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Click "Enroll".



