Patricia Scales

Patricia is a seasoned, award winning career college instructor. She was named the "Career College Association National Teacher of the Year" in 2001. Patricia has been a career educator for over 18 years. She currently serves as the Academic Coordinator for Brookstone College of Business and continues to be active in the classroom as a Business Instructor. In 2007, Patricia received the Brookstone President's Award. She is known for her strong expertise in effective classroom management, building student-teacher rapport, and student retention.

Patricia has a bachelor's degree in Business Education from North Carolina A&T State University and a master's degree in Business Education from the University of North Carolina at Greensboro. She is an active member of the North Carolina Business Education Association and the National Business Education Association. Patricia's favorite motto is, "A student doesn't care how much you know, until they know how much you care."

Course Structure

• Can Start Anytime
• Modular Structure (with online content, quizzes and forums)
• Self-paced (within course enrollment timeframe)
• Faculty Support (facilitator/coach)

Course Length

• 4 Modules
• 4 Hours of Activities (about 1 hour per module)
• 4 Weeks to Complete the Course (1 module/week)
• Can Finish Faster

Completion Requirements

• Study All Modules
• Participate in Module Forum Discussions *
• Achieve 70% on Module Quizzes
• Achieve 70% on Final Quiz (one attempt only)
• Complete Online Course Survey

* You are required to participate in at least one of the module forums. We will assess the level of your discussion activity in the forum(s) in which you participate and may request an additional opportunity to engage you further in the discussion process prior to your certificate being awarded.

Module 1: Setting the Stage for Success

• Becoming an Instructional Delivery Expert
• Rationale for Learning
• Syllabus Steps
• Requirements and Expectations
• Psychomotor Learning Activity
• Basis of Course Evaluation
• Explanation of Course Procedures
• Handling Late or Missed Assignments

Module 2: Dealing with Unfocused Students

• Three Components of Student Management
• Unprepared Students
• Ready to Quit Students
• Blaming Others Students
• Apple Polishing Students
• Inattentive Students
• Center Stage Students

Module 3: Dealing with Challenging Students

• Student Monitoring
• Understanding Student Behavior
• Silent Students
• Angry Students
• Cheating Students
• Making the Hard Call

Module 4: Common Instructor Mistakes

• Why Instructor Mistakes Occur
• Creating an Instructor Image
• Managing a Class
• New Instructor Worries
• Striving for Solutions

Completion of this Course:

• Certificate of Completion
• 4 Hours of Continuing Education

Completion of Three Courses:

• Certificate of Knowledge in Career College Teaching
• Eligible for MaxPrize*

*MaxKnowledge conducts an annual prize drawing to sponsor a Certificate of Knowledge holder to attend CCA's Annual Convention. U.S. residents are automatically entered in the drawing.

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